FAQ - Frequently Asked Questions
This page answers the most Frequently Asked Questions about our pet sitting business. If you have any questions that are not mentioned below feel free to Contact Us for more information.
How Does Your Pet's Nanny's Pet Sitting Service Work?
We make house calls so your pets can stay in their own homes where they feel safe and secure. We do not board pets in our homes or in a boarding facility. Services are customized to meet you and your pet's individual needs.
How Much Does It Cost?
How to Pay by Credit Card:
How to Pay by Check:
How to Pay by Cash:
Cancellations and Refunds - When Paid with Credit Card:
Cancellations and Refunds - When Paid by Cash or Check:
Your pet's health and well-being are paramount. But what if your pet needs to see a veterinarian while you're away? Here are a few helpful tips to make sure your pets have access to medical care.
NOTICE: Veterinary services are a separate contract between you and the veterinarian's office. We cannot be financially responsible for your pet's medical expenses.
Veterinary Authorization Form:
Click here to download a free Pet Care Emergency Authorization Form made available by AAHC.org.
**** We cannot guarantee a veterinarian's office will accept an authorization form from us. It's better if you contact your vet's office personally. YPN is not responsible for the aach.org website and/or their form content.****
Pet Medication and Supplements, Existing Illness/Injury/Disease:
If your pet requires medication to control a medical condition, acute or chronic, it is the pet Owner's responsibility to make sure the pet's medication is properly dosed and laid out.
NOTICE: YPN is not responsible for preexisting health conditions of your pet, incorrect dosages, and we cannot be held liable for a decline in your pet's health if we cannot medicate your pet(s) if it is aggressive or combative, scratches, bites, or if runs away and hides from us, making it impossible to reach it in order to give it its medications. If your pet is skittish and apprehensive please consider quarantining the pet so it can't get away and can be medicated easier.
Entry To Your Home:
Note: We prefer 2 sets of keys whenever possible. It's good to have a spare and back up plan.
Home Alarm Systems:
Your Home's Security:
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