Payment and Cancellation Policies
How to Pay by Credit Card:
How to Pay by Check:
How to Pay by Cash:
Refunds - When you cancel or return early and have paid electronically:
Refunds - When you return early and have paid by cash or check:
Additional Charge on Legal Holidays:
*There is an additional charge when services are provided on legal holidays:
New Year's Day, Memorial Day, 4th of July, Thanksgiving Day, and Christmas Day.
Our Hours of Operation:
Pet-sitting services are usually performed between 8 AM and 7 PM, 7 days a week, by appointment.
Returned check or electronic payment fee:
A returned payment fee up to $35 (thirty-five dollars) may be charged if any check, other instrument, or electronic payment authorization you provide us is not honored on first presentment. Any payment received after the specified due date shall start to accrue interest at the rate of 1.5% per month and an additional $15 (fifteen dollars) will be added to any invoice 30 days past due. In addition, you will be liable to Your Pet's Nanny, Inc. for all costs of collection on unpaid invoices, including attorney's fees.
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